Frequently asked questions
Regarding Your Stay in Apukka Resort, Rovaniemi, Lapland
Here you’ll find the answers to some of the most frequently asked questions regarding Apukka Resort. If you have a question in mind that you can’t find a solution to from below, our front desk team is always happy to help you – email us at email@example.com
Where is Apukka Resort located?
Apukka Resort is located in Rovaniemi, Lapland, Finland. Our location is only 18 km (a 20-minute drive) from the city of Rovaniemi, 12 km (a 15-minute drive) from Rovaniemi airport and 8 km (a 10-minute drive) from Santa’s Village. Apukka Resort stands in the embrace of two wilderness lakes in the midst of the most stunning Arctic nature.
I am thinking of booking a holiday in Apukka. What reservations should I make first?
We’d encourage you to first book the accommodation and flights. After this it’s a good idea to to book the activities you wish to take part in good time in advance, as especially during the high season in December some of the most popular activities can be fully booked. Activities can be booked on spot as well, but by booking them in advance you can can make sure that you won’t miss out on anything.
What is the best time of the year to visit Lapland?
Here in Lapland all the different seasons carry a unique magic. The best time to visit depends on what you aim to see and experience: If your goal is to see snow and experience the arctic adventures in our winter wonderland, we’d recommend for you to travel to Lapland in between December and April. If it’s the blue waters and the blossoming nature bathing in the midnight sun you’re looking for, June, July and August are the best months for you to visit Rovaniemi.
If you’re dreaming of light days, autumn foliage and a bonfire outdoors under the dark, starry night skies, September and October offer some stunning possibilities to experience the far up North. November shows the beauty of the approaching winter and already offer great possibilities to spot the magical Auroras. Read more about the different seasons of Lapland from here
What is the best way to get to Apukka Resort from Rovaniemi city center / Rovaniemi airport?
I’m staying in Apukka Resort and wish to spend a day in Rovaniemi City Center / Santa’s Village. What is the best way to get there?
Especially from June to November a rental car allows you to experience the local nature, culture and attractions at the fullest. You can also book a transfer from us to ensure a smooth transfer to Apukka (extra costs apply). Optionally you can take a taxi that our front desk will be happy to book for you.
What are the front desk opening hours?
During the winter season (December – April) our front desk is open 08:00 – 22:30. The opening hours for autumn 2022 (September – November) will be published later.
What is there to do in Apukka Resort during the wintertime?
During the winter season (December – April) Apukka Resort is truly a winter wonderland where one never runs out of things to do. From dining in our beautiful restaurant Aitta to experiencing an authentic “löyly” in our traditional saunas and to experiencing the thrill of different adventures, we guarantee that you won’t meet a boring moment during your stay with us.
We have everything you might want from your winter holiday on site: eager huskies to take you dogsledding, snowmobiles, horses, reindeer and tons of other exciting activities. We also have a big tube slide on the premises (free of charge) and a frozen lake just next to the Resort inviting you to an afternoon walk on it’s thick ice cover.
We’ve got a big bonfire on the yard that we light up every night for you to relax by and a daily “Adventure Hour with a Guide” in the evenings for a nice chat of the local nature, excursions and history & some local delicacies for you taste simultaneously. Building a snowman, kicksledding on the ice or searching for the mythical Northern Lights – the list of things to do in Apukka is endless.
What is there to do in Apukka Resort during the summer and autumn time?
During the summer and autumn time the wilderness surrounding us is easily accessible and we can almost hear it calling us out for an adventure. You can join our organised activities to try out a nightly boat ride or outdoor cooking, rent gear from us to explore the nature on your own or simply to relax in the fresh air of Lapland.
During the summer time (June – August) the nights are light, enabling you to enjoy the wilderness without caring about the time – maybe you’d want to try your luck fishing, rent outdoor equipment to explore the surrounding nature with or feast snacking the blueberries covering the forests?
When the autumn arrives in September, the dark nights make it possible to spot the Northern Lights on the sky – a perfect time to learn how to light a bonfire with just a flint and wait for the Northern skies to present their very best by the warmth of the fire. Our restaurant and bar will be open throughout the summer and autumn to make sure you’ll always have delicious meals available in between the adventures.
Do I have a chance to see Northern Lights from Apukka Resort?
Rovaniemi and Lapland altogether are some of the very best spots in the whole world to spot the Northern Lights. The location of Apukka Resort is pitch perfect for this – far from the light pollution of the city yet easy to reach from Rovaniemi city or Rovaniemi airport.
You can spot the Northern Lights on the night skies from September to April – did you know that the Northern Lights are actually on the sky during the summer months as well, but the summer nights are too light for us to spot them? As the lake next to us freezes, it offers our guests a prime location for witnessing the dance of the Auroras.
As the Northern Lights are a natural phenomenon, we can never fully guarantee that they’ll be out on the skies, but the location of Apukka Resort surely offers you great chances of spotting them when they do appear.
Which months of the year is the lake next to Apukka covered by a solid ice cover and is it safe to walk on it?
The Lake Olkkajärvi right next to Apukka normally starts to freeze in October, making it safe to walk on it in December. The ice cover normally starts to melt in April, having the blue water completely open again in late May.
Every winter we measure the ice and when it’s thick enough, we mark walking paths on the ice. It is completely safe to walk on these tracks. Standing in the middle of a gigantic, frozen lake in the pastel colours coloured by the break of dawn in -30 C is a beautiful experience you’re not very likely to forget anytime soon.
When does the snow cover the ground and when does it melt away?
The arrival of the first snow of the winter depends of the year. Normally the first snow falls in October, but often melts away before the permanent snow cover, lasting throughout the winter, lands in November. The snow cover thickens as the winter goes on, creating the most beautiful winter wonderland till mid-April. As May approaches, to snow starts to rapidly melt, making room for the stunning summer of Lapland.
Are there wild animals in the surroundings of Apukka Resort?
Apukka Resort is surrounded by the great wilderness, so yes, there are arctic animals around us. The wild animals of Lapland are not tamed and avoid contact with people so you might not see them, but on wintertime you know they’ve been there from the stories their paws have written on the surface of the snow.
You can spot arctic hares, red foxes, otters, willow grouse and many other animals if you keep your eyes open. If lucky, maybe you’ll even see a moose on the edge of the forest as the day changes into night. There are predators such as brown bears, wolves and wolverines in the forests of Lapland as well, but as they are extremely cautious around people and very rare to spot, you have absolutely nothing to worry about.
What are the weather and temperatures like in Rovaniemi in winter / spring / summer / autumn?
Winter (December – March)
The winters in Lapland are normally cold, but stunningly beautiful. On the very coldest days the thermometer can drop down to -40 C but more commonly the temperatures vary in between -5 C and – 20 C.
Spring (April – May)
In April the days start to be a lot warmer (from +10 C to -5 C) with the nights still remaining colder (from -5 C to -20 C), followed by the quick change May brings (from +15 C to +0 C).
Summer (June – August)
As the summer begins in June, continuing till August, the nature of Lapland treats us with temperatures that can be anything in between +15 C and +30 C.
Autumn (September – November)
In September and October the temperatures vary in between +15 C and -5 C, as November already comes with a promise of the approaching winter, bringing the temperatures down below freezing.
During your stay with us you’ll soon learn that the weather in Lapland has a mind of its own. A snow storm can change into a beautiful stillness in a blink of an eye, a cloudy sky can make room for a stunning show from the Northern Lights faster than you could ever believe and the Midnight Sun (summer) or the Polar Night (winter) can paint the colours competing with the most beautiful oil paintings to the skies above us.
I’d like to surprise my spouse with a romantic gesture in Apukka. Can this be organized and how?
Definitely, we love special events of all kinds in Apukka Resort and would be happy to help you to create an unforgettable surprise for your loved one! Just email us to firstname.lastname@example.org and we’ll start planning this together with you.
I can not decide which type of accommodation I should book from Apukka. What factors should I take into consideration prior to booking?
The choice of the accommodation unit bests suited for you can be found through a couple of simple questions. Are you searching for a romantic accommodation with the possibility of seeing the Auroras from the comfort of your own bed? If yes, we’d recommend staying in Kammi Suite, Komsio Suite or Aurora Cabin.
Are you searching for accommodation for a party of more than 2 adults and 2 children with kitchen facilities? Then perhaps you’d enjoy one of our luxury Kammi Family Suites by the lake Olkkajärvi or cozy holiday apartments. Or, maybe you’re searching for a space for bigger group of people, an accommodation unit with a full kitchen and conference facilities? In this case Villa Apukka might suit great for your needs. And to those of you searching for something unique and adventurous, we always have the Aurora Wagons and Ice Cabins!
I’m thinking of booking accommodation in an Ice Cabin. What should I know prior to my booking?
Our unique Ice Cabins offer special accommodation for the adventurous. The Ice Cabins are located in the close proximity of the Resort. The temperature in the Ice Cabin is always just below freezing. Ice Cabin accommodation booking includes the use of warm sleeping bags & liners, hot drinks and warm reserve accommodation if needed.
We highly recommend booking just one night of accommodation in an Ice Cabin as it’s one of a kind arctic adventure – one that you’ll surely remember for a long time. You can try our other accommodation alternatives for the rest of your stay: the Aurora Cabin, Kammi Suite, Komsio Suite, Kammi Family Suite, Aurora Wagon or our comfortable Apartments. There is no bathroom in the Ice Cabin, the bathrooms in the reception building & in your reserved accommodation are at your disposal throughout your Ice Cabin stay.
I’m thinking of booking accommodation in an Aurora Wagon. What should I know prior to my booking?
Our unique Aurora Wagons offer special accommodation for the adventurous. The Aurora Wagons are located a bit further from the Resort, in a prime location to, if lucky, witness the magical Northern Lights.
Aurora Wagon accommodation booking includes the use of warm sleeping bags & liners, snowtrain transfer to the Wagon and back to the Resort in the morning, a snack basket of local delicacies, thermal drinks and a morning sauna. There will also be a bonfire set up for you outside next to the wagon so you can truly enjoy the peace of the surrounding wilderness by the warmth of the fire. There is a comfortable double bed in the wagon and a toilet but no shower. There is no running water in the wagon (drinking water is provided).
Safety instructions will be given by a guide upon arrival to the Wagon. There is an phone in the Wagon in case of emergency and a phone number from which you can always reach a member of the staff. Kindly note that the check-in time to the Aurora Wagon is at 8 pm.
We highly recommend booking just one night of accommodation in an Aurora Wagon as it is an arctic adventure of a kind – one that you’ll surely remember for a long time. You can try our other accommodation alternatives for the rest of your stay: the Aurora Cabin, Kammi Suite, Komsio Suite, Kammi Family Suite, Aurora Wagon or our comfortable Apartments.
What is the best way to book accommodation from Apukka Resort?
Are pets allowed to stay in Apukka Resort?
Yes. We have a few rooms where pets are allowed to stay. Please contact our Front Desk team in advance to check availability. There will be extra animal fee of 50 € per stay.
Are all the activities operated on the premises of Apukka Resort?
It says under the winter activities that “thermal clothing” is included. What does this include?
For each guest participating on our winter activities, we have high quality winter clothing available for use. This includes warm winter boots, a thick thermal overall, mittens, woollen socks, beanies, balaclavas and scarfs. The use of thermal clothing is included to the price of the activity.
What kind of clothing should I pack with me when traveling to Rovaniemi on winter time?
As the winter temperatures can reach very low numbers in Lapland, you want to bring good quality thermal clothing. Wool is a great material in the far up North as it warms you even when wet, fleece is also not a bad option. Layer clothing helps you to adapt to the ever changing temperatures and weather conditions of Lapland.
Warm clothing, preferably wool, in layers that you can fit on top of each other is the way to go here. A beanie, a warm scarf and warm socks will keep you warm as you are spending time in our winter wonderland.
What is the best way to book activities from Apukka Resort?
I’m trying to make an online booking to an activity, but the activity is on a “call to book”-status. Why is this?
Most likely the start time of the activity is so close (same day or early next day) that it’s not bookable online anymore. In this case the best option is to call our front desk to check availability. Sometimes activities on our webpage are on a “call to book”-status for different reasons that vary – in these cases also the best way to learn if making a booking is possible is to contact our front desk by phone or email, they’ll always be happy to help you with this.
How many huskies / horses / reindeer there are in Apukka?
We have roughly 70 great huskies at our dog yard. Some of them are still puppies, some retired, some full time athletes. Regardless of their age, they are all loved and taken care of equally as much. We also have about 20 reindeer and 6 horses keeping us company in Apukka Resort.
How can I maximize my chances of seeing the Northern Lights?
The Northern Lights are a natural phenomenon and because of this we can never fully predict if they’ll make an appearance on the sky. The key word with the Northern Lights is patience – if you’re willing to stay up late to keep an eye on the sky you can definitely increase your chances of witnessing their marvelous, magical dance. Joining our Aurora excursions will lead you to the depths of the forests, to frozen lakes and marshlands, away from all the artificial lights – the very best possible spots to watch the Lights if they’d appear. If you main goal is to witness the Northern Lights, make sure you travel to Lapland in between September and April when the nights are dark enough for them to be visible.
I have a good camera and I’m hoping to get photos of the Auroras. Is it possible to get help from the staff in Apukka to find the right camera settings for this?
Definitely, we’d be happy to help you with this! All of our guides know the right camera settings for photographing the Northern Lights and would love to help you with your camera. Upon arrival, just ask the front desk for help and one of our guides will be there to fix the settings before the first night of your stay with us falls. We also have some tripods for rent in case you don’t have your own – a massive help for great Aurora photos!
Is the transfer from the city included to the activity pricing?
Unless otherwise mentioned, the transfer from and to Rovaniemi city is included to the activity price.
I’m not staying in Apukka but joining an activity from the city center – is it possible to stay in Apukka a bit longer after the activity and catching a later ride back to the city?
Normally this works out perfectly fine – upon booking just make sure to provide us the info of what time you’d like to catch the transfer here / back and we’ll confirm the possibilities regarding altered transfer times to you as soon as possible.
Which winter activities are suitable for infants?
Infants travelling with an adult can take part on the following activities: Apukka Reindeer Journey, Apukka Snow and Fun, Aurora Hunt on the Snowtrain, Aurora Hunt by Car, Ice Fishing Like a Finn, Ranua Wildlife Park Visit and Horse Sleigh Ride. Due to safety reasons, infants can’t participate on any snowmobile excursions or dogsledding excursions (with the exception of the short dogsledding ride in Apukka Snow and Fun, driven by a professional guide).
Which winter activities are suitable for young children (4 years – 14 years)?
Young children can take part in most activities, however there are some activities that are for adults (15+ years) only: Snowmobile Ride into the Wild, Northern Light Snowmobiling, Horseback Riding ja Full Day Husky Adventure. All the other activities are suitable for children. Kindly note that children will be passengers in sleds on both dogsledding and snowmobile excursions, with only adults allowed to drive.
Are there any physical limitations in taking part on the activities?
For most of the activities, anyone with a moderate fitness level can participate. There are, however, some exceptions – kindly note that Apukka Husky Adventure, Full Day Husky Adventure, Horseback Riding and Snowshoe Walk to the Arctic Nature are slightly more strenuous activities and require an average fitness level. As safety is our main priority, due to bumps on the tracks and carbon monoxide from the snowmobiles pregnancy is a limitation in taking part on dogsledding or snowmobiling excursions in Apukka. In case you have physical conditions (such as a recent hip surgery, heart condition, pregnancy, etc.) that might limit your participation on the activities, it is very important that you inform us of these in advance so that we can ensure your safety outdoors.
When joining an activity including huskies / horses / reindeer, do we get to drive the sleds ourselves?
A professional reindeer herder will always guide the team of reindeer, allowing you to simply sit back and enjoy the ride. Also, on the Horse Sleigh Ride it is the guide responsible for controlling and guiding these majestic animals. On some of the husky excursions your sled will be driven by a guide, on some excursions you’ll get to mush your own team – a responsibility not to be taken lightly but on the same time the adventure of a lifetime. We kindly ask you to always read the activity descriptions carefully to know what you are booking.
Who is allowed to drive a snowmobile & what kind of a driving licence do I need for this?
The driver of a snowmobile must be at least 18 years old and in possession of a driving license valid in Finland. Children under 15 year of age will travel in a sledge pulled by the guide’s snowmobile. Driving a snowmobile under the influence of alcohol or any other narcotics is prohibited by Finnish law.
How much prior to the start time of the activity should I be at the meeting point?
We kindly ask everyone to be ready 10 minutes before the the given start time to ensure that there are no delays with heading out.
Is breakfast included in all the accommodation units?
Yes, when you book accommodation in Apukka Resort breakfast is always included unless otherwise clearly mentioned.
What kind of food is available?
Restaurant Aitta serves traditional Finnish food with a modern twist. Our menu is built around the use of local ingredients such as fish, berries, and meat. Check Restaurant Aitta’s menu
Is there a bar in the restaurant?
Yes, there is a bar with all the traditional spirits, carefully selected wines, local specialities and soft drinks available. From the bar you can also purchase special coffees and snacks.
Is there a lounge, to for example read a book in, at the restaurant?
Yes, we have a small but cozy lounge area, also including rocking chairs by the fireplace. What could be a better place to enjoy a good book!
What are the opening hours of Restaurant Aitta?
Kindly check the opening hours for Restaurant Aitta from here.
What type of food is available for children?
We can prepare half portions of most the main dishes from our a la carte menu for children.
I have several allergies and vegan diet. Will the restaurant be able to provide me meals according to my dietary preferences?
Yes, without any problems. If possible, provide us the information of your special diet in advance so that our professional kitchen staff can make sure that they can cater your allergies and special diet the best way possible.