Apukka Adventures Terms & Conditions

Apukka Adventures is part of Apukka Resort Rovaniemi in Lapland

Online terms & conditions for Apukka Adventures’ activities and experiences

Activities terms & conditions concerning all online purchases for individual bookings.
Please note that all group reservations have altered terms and conditions.
100% Refund if cancelled more than 24h before experience departure time.
All bookings require prepayment.

VALID: These safaris are operated in Apukka Resort from 1st September 2022 to 10th April 2023, if not otherwise mentioned. Dates may vary depending on weather conditions.
Please note! November is the month between autumn and winter. Therefore, autumn tours are available in November until we have enough snow to operate winter activities. All our guests will be informed, and tours will be adapted accordingly.

RESERVATION AND INQUIRIES: Apukka Resort, Tutkijantie 28 FI 96900 Rovaniemi, Lapland Finland. Book online: apukkaresort.fi, email: adventures@apukkaresort.fi and tel. +358293007820.

PRICES INCLUDE: Activities include transfers from Rovaniemi city center or Santa Claus Village to Apukka Resort with return unless otherwise mentioned, guiding services in English, and VAT.

CHILDREN: The child prices apply to children aged 4 to 14 years, if not otherwise mentioned. Children 3 years old or younger can participate in safaris free of charge. However, please note that not all safaris are suitable for young children. Apukka Resort reserves the right to deny the participation of small children on safaris due to safety reasons (e.g., demanding weather or trail conditions).

GENERAL TERMS: Provided activities are subject to change due to weather conditions. As a responsible safari organizer, Apukka Resort reserves the right to change the excursions’ routing, pricing, date, timetable, content, and duration without prior notice. Apukka Resort reserves the right to deny the participation to an excursion in any aspect of a tour at any time where Apukka Resort determines in its reasonable discretion that a person’s physical or mental condition renders him/her unfit for taking part in an excursion or that the participation would represent a danger to him/herself or others.

CANCELLATIONS: Full refund if cancelled at least 24 hrs before the excursion. All bookings require prepayment. Apukka Resort reserves the right to cancel the booking due to circumstances amounting to Force Majeure. These include, but are not limited to, weather conditions, fire, war, riot, terrorism, government action, strike, and other events outside our control that prevent or affect our contractual obligation. The company will not be liable to pay any refund or compensation when such circumstances occur.

NOTE: Some of our programs, especially husky excursions and snowmobiling, can be physically demanding, and participants may be exposed to different kinds of physical strain or vibration. Therefore, to avoid complications and guarantee the safety of all participants, we do not recommend husky programs or snowmobiling to pregnant women or people with health restrictions. Failure to inform Apukka Resort of the pregnancy or health restrictions shall release Apukka Resort from any liability to the customer. In addition, if the program requires special arrangements (e.g., additional transport), the extra costs will not be covered by Apukka Resort ltd.

For more information about terms and conditions, please contact the Apukka Adventures team at adventures@apukkaresort.fi.


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